Use the chart to determine your size. If you're borderline between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.
CHEST: Measure under the arms around the fullest part of chest.
WAIST: Measure around the narrowest part (typically the small of your back and where your body bends side to side).
HAND: Measure around your dominant hand with a tape measure at the widest point (typically just below the knuckles).
FOOTWEAR: Viktos footwear fits true to length, but features a high volume forefoot for foot splay under load. Sandals are available in whole sizes only. If in between sizes we recommend going up to the next whole size.
|
Men's Size |
Chest | Waist | Hand |
|---|---|---|---|
| S | 37-39" | 29-31" | 6.5-7" |
| M | 38-40" | 31-33" | 7.5-8" |
| L | 41-43" | 33-35" | 8.5-9" |
| XL | 43-45" | 35-37" | 9.5-10" |
| 2XL | 45-47" | 37-39" | 10.5-11" |
| 3XL | 47-49" | 39-41" |
Use the chart to determine your size. If you're borderline between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.
BUST: Measure under the arms around the fullest part, across bust points.
WAIST: Measure around the narrowest part (typically the small of your back and where your body bends side to side).
|
Women's Size |
Numeric | Bust | Waist | Hand |
|---|---|---|---|---|
| XS | 0-1 | 30.5-33" | 22-25" | |
| S | 3-5 | 33-35" | 25-27" | 6.25-6.5" |
| M | 7-9 | 35-37" | 27-29" | 6.75-7" |
| L | 11-13 | 37-39" | 29-31" | 7.25-7.5" |
| XL | 15 | 39-41" | 31-33" | 7.75-8" |
Use the chart to determine your size. If you're borderline between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.
| Men's | Women's | UK | Euro | CM |
|---|---|---|---|---|
| 6 | 8 | 5 | 39 | 24 |
| 7 | 9 | 6 | 40 | 25 |
| 8 | 10 | 7 | 41 | 26 |
| 8.5 | 10.5 | 7.5 | 42 | 26.5 |
| 9 | 11 | 8 | 42.5 | 27 |
| 9.5 | 11.5 | 8.5 | 43 | 27.5 |
| 10 | 12 | 9 | 44 | 28 |
| 10.5 | 12.5 | 9.5 | 44.5 | 28.5 |
| 11 | 13 | 10 | 45 | 29 |
| 11.5 | 13.5 | 10.5 | 45.5 | 29.5 |
| 12 | 14 | 11 | 46 | 30 |
| 13 | 15 | 12 | 47.5 | 31 |
| 14 | 16 | 13 | 48.5 | 32 |
| 15 | 17 | 14 | 49.5 | 33 |
SHIPPING: VIKTOS offers ground shipping on most* products to anywhere in the United States for a flat rate fee of $9.95. This includes shipping to APO, FPO & DPO addresses. *Some oversized products are excluded.
DELIVERY DELAYS: Orders placed are generally shipped within 1-2 business days. Delivery is typically 2-6 business days but delays are common, especially during the Holidays or during large sale events. Quicker shipping methods are available at checkout, but shipping times aren't always guaranteed. Orders with expedited shipping placed after 11AM Central, will not ship until the next business day. Please note that projected delivery dates are estimated and are calculated by the chosen shipping carrier. VIKTOS is not responsible for delays in shipping.
2024 Shipping Holidays: Our warehouse will be closed on the following days.
Holiday: | Date: |
New Years Day | Monday, January 1st |
Memorial Day | Monday, May 27th |
Independence Day | Thursday, July 4th |
Labor Day | Monday, September 2nd |
Thanksgiving Day | Thursday, November 28th |
Christmas | Wednesday, December 25th |
New Years | Wednesday, January 1st, 2025 |
*Orders placed on Saturday or Sunday are shipped the following business day. For instance, an order placed with overnight shipping after the 11 AM cut-off time on Friday will be shipped on Monday and delivered on Tuesday. Holidays are not considered business days and will cause additional delays.
VIKTOS makes every effort to deliver your order in a timely manner. Delivery times are not guaranteed. High order volumes and transit delays with carriers can cause delayed deliveries.
Once your order ships, you will receive a shipping confirmation email with a tracking number. For more information, please email customerservice@viktos.com.
Shipping to Canada
At this time we are not currently shipping directly to Canada.
RETURNS & EXCHANGE POLICY
Making a return is easy. If you are not 100% satisfied with your purchase, return it within 60 days of receipt in new, saleable condition for a refund.
To be Saleable, items and packaging must be odor free and free of animal hair. All product must have original tags and must not be laundered or soiled. Footwear soles must be clean and have no signs of wear. Due to the nature of some products (i.e. Face Masks, Undergarments, laces,) returns will not be accepted. VIKTOS reserves the right to adjust returns if original items are not received in new condition.
Online returns are only accepted from the original purchaser. Clearance product is considered final-sale merchandise and cannot be returned.
If you receive your product and you are uncertain about your purchase, please keep the original packaging that came with the product until you have decided whether or not you wish to keep it. All returns must be in new condition, both unwashed and unworn, with tags attached.
When returning items to VIKTOS LLC ("VIKTOS"), please ensure the product is well packaged and protected from damage in transit. You should consider using a trackable shipping service or purchasing shipping insurance. VIKTOS is not responsible for any returned product that is lost or damaged in transit.
How to Make a Return or Exchange
If your item is defective or damaged in shipment, please email customerservice@viktos.com and describe what the issue is prior to initiating a return.
Exchanges can be made on like items only, meaning a different size or color of the same product. If you would like a different product, please use the return form to request a refund and place a new order for the desired product.
Please do not use shoe and boot boxes as the only shipping package, but instead place the footwear box inside another box.
Once your package is received, please allow 5-10 business days for processing. Unless you are processing an exchange, $5.95 will be deducted from your refund for return shipping. Original shipping costs are non-refundable. Refunds will be made in the same method of payment as used in original purchase.
CLICK HERE TO START A RETURN OR EXCHANGE
Defective Goods
VIKTOS is committed to product excellence and stands behind the quality of its products. If you think your product has a manufacturing defect please contact us at customerservice@viktos.com. Items that are damaged as a result of misuse are not considered defective. Defective items that have been worn, should be properly laundered before return. Receipt of unwashed garments may result in the product being returned to sender.
Non-returnable Items:
Due to the nature of certain items, we cannot accept returns. (i.e. Face Masks, Undergarments, Laces, Gift Cards) Final sale and Clearance items are also non-returnable.
Restocking Fees
A 20% restocking fee may be applied to returns with tags missing and/or in used condition. In the event the item is returned with excessive wear and tear an additional fee may be incurred or the item may be returned.
Missing Refunds
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still have not received your refund yet, please contact us at customerservice@viktos.com.
Mail Theft/Lost Packages/Tampered Packages
It is very important to check your tracking number occasionally. If you did not receive your package and it is stated as being delivered, please contact the shipping company immediately to open a claim. For VIKTOS LLC to issue you a full refund or reship your order, you must provide confirmation from the shipper that your package was not delivered and was in fact lost or delivered to the wrong person.